- Contact Livink before returning any items.
- You can return the product within 14 days of delivery.
- The product must be in new condition.
- Want to switch to another product? You can do that, just contact us: email@example.com
Please contact Livink before returning any items, and please do it as fast as possible. Mail: firstname.lastname@example.org
It is appropriate that the consumer controls the delivery to verify that this is accurate and error free. At the complaint, the customer contacts Livink and gives information relevant and the reason for complaint.
You can return the product within 14 days of delivery. The product must be in new condition. If the product is ruined or used the product shall not be refunded. Make sure to include contact information with the return and if possible, please provide us with a tracking number. Livink suggests you get a receipt and a package ID for the return from the delivery service, as it makes it easier to follow the return shipment if needed.
Livink will make a refund of eligible returns. Please be aware of the shipping costs will not be returned, as this money is already spend.
Returning A Package
If a returned item is shipped international, please clearly mark the package 'RETURNED GOODS', to avoid any Customs charges. Livink is NOT responsible for any return Customs charges made. Any charges incurred are the responsibility of the customer.
Want to switch to another size of the same product?
E-mail us, provide your customer information, and tell us you will send back the product and the size you wish to receive in exchange.
Want to switch to another product?
Return the product you have received and send us an e-mail telling us which product you want instead.
If the product is lost or you, upon receiving, notice that the item has been damaged during transport, you should immediately report this to us.
For packages that are not cashed at your post office within 14 days, Livink reserves the right to charge you a handling fee to cover return shipping and freight companies' administrative costs.
All enquiries: email@example.com